FAQ
1. What is Brand Cosmetics ?
BrandedCosmetics.pk is an e-commerce initiative of QuaidTech
2. What is your privacy policy?
We value your privacy and take all necessary measures to protect your personal information. Your data is used solely for order processing and customer support. We do not share or sell your information to third parties. For more details, visit our Privacy Policy page.
3. What is your return and exchange policy?
We accept returns and exchanges within 7 days of receiving your order, provided that:
- The product is unused, unopened, and in its original packaging.
- You provide proof of purchase.
4. How can I pay for my order?
You can pay through Cash on Delivery, Online Visa/MasterCard, Credit/Debit Card On Delivery, UnionPay Debit/Credit Card
5. How long does delivery take?
We deliver orders within 2-5 business days across Pakistan. Delivery times may vary based on your location.
6. Do you offer free shipping?
Yes! We offer free shipping on orders above PKR 1500. Otherwise, a standard delivery fee applies.
7. Can I cancel my order?
Yes, you can cancel your order before it is shipped by contacting our customer support. Once shipped, cancellations are not possible.
8. What should I do if I receive a damaged or incorrect product?
If you receive a damaged, defective, or incorrect product, contact us within 48 hours with images of the product. We will arrange a replacement or refund based on the issue.
9. Do you sell original products?
Yes! We guarantee 100% original and authentic branded cosmetics. We source our products directly from authorized distributors.